Shipping & Order Fulfillment Information

Shipping from 34 locations:** (see map below)

  • Orders normally ship within 24 to 48 hours after order processing is complete. There are occasions which an order may take longer to process.
  • The closest stocking warehouse location is chosen to shorten the delivery time of your order. A confirmation shipment e-mail will be sent to you at this time.
  • "Will Call" pick-up is currently not available at any of our warehouses.
  • Please contact our customer service department at 888-226-2724, Mon.-Fri., 8:30 - 5:00p.m. Central time if you are in need of an exact shipping time.
  • Backordered Items - A sales representative will contact you with an estimated availability date
  • Your card is initially authorized for the purchase. It is not charged until your item(s) have been shipped.

Shipping Rates:

  • FedEx, UPS or USPS Ground shipping rates only apply to continental U.S. destinations.
  • Expedited shipping is also available (additional shipping charges will apply). Please indicate when the shipment is needed and a contact email/phone number so you can be contacted for approval of additional charges. Customer approval of additional charges is REQUIRED to expedite any shipment. Signature may be required to receive shipment.
  • Additional fees will be applied for shipping to Hawaii & Alaska. A customer service representative will contact you with your shipping costs.
  • NOTE: Free Shipping Only Applies to Continental U.S.
  • International & overseas shipping is not available.

Larger Items shipping via Common Carrier:

  • Larger items such as Floor Machines and Heavy Equipment are shipped via common carrier to your location.
  • We will strive to secure the least expensive freight rate for our clients when shipping common carrier. It is beneficial when acquiring a reduced shipping cost if the large item shipment can be delivered to a commercial location able to accept large trucks. Please put this location in the Ship-to area of the check out process. A customer service representative will contact you with your freight costs before shipment of any large item.

Shipping with UPS from 34 locations

** The closest stocking warehouse location is chosen to shorten the delivery time of your order. A confirmation shipment e-mail will be sent to you at this time.

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Janitorial, Industrial, Warehouse, Clearance Items, Equipment & Products